About Us
Our mission is simple: we will transform how your organization thinks about Risk. Our cloud-based software protects over 1,000 of the world’s largest organizations' employees, customers, supply chain, brand and shareholders.
What We Do
Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Resolver’s Risk Intelligence Platform traces the extended impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics. So, customers can communicate risk persuasively, framing it in terms of the business. And with this changed perspective, comes an entirely new role for risk to play. Finally, risk goes from being seen as a barrier, to becoming a strategic partner driving the business. Welcome to the new world of Risk Intelligence.
Resolver - A Kroll Business
Aligned with our mission to transform Risk Management to Risk Intelligence, Resolver became a Kroll Company through acquisition by Kroll in 2022. Kroll provides proprietary data, technology, and insights to help clients stay ahead of complex demands related to risk, governance, and growth. Kroll solutions deliver a powerful competitive advantage, enabling faster, smarter, and more sustainable decisions. With 5,000 experts around the world, Kroll creates value and impact for clients and their communities. Learn more about Kroll.
Leadership
My role at Resolver is to create a vision for the company, and to help build our amazing team. I spend my days talking to customers as well as other companies within the risk management arena. I am passionate about growing this company into the world leader of risk management software.
My background: I’ve spent my entire career building software companies from small to large; most recently with Iron Data Solutions and Constellation Software. I became CEO of our company with Klass Software’s acquisition of PPM and Resolver.
What do I love about Resolver: The opportunity to define a new market that will help customers see risk management as a positive element to their strategic planning.
On the personal side? I hold a Bachelor of Commerce Honors degree from Queen’s University. I live in Toronto with my wife and two children.
My role at Resolver is to lead the company’s engineering teams including Development, Quality Engineering, DevOps and Cloud Operations. I am passionate about making beautiful software using modern technology. I’ve always been a tinkerer, troubleshooter, designer and innovator - software development is in my DNA. Ever since I developed my first piece of real software when I was in high school, I’ve known that software development is my calling – I love creating elegant solutions to tough problems!
My background: I have worn many hats at Resolver over the course of many years, originally hired as a software programmer in 2004. Prior to Resolver I’ve worked in numerous roles ranging from IT and computer support, through building the back-end trading and clearing systems for live stock exchanges. I am a graduate of the University of Guelph, Faculty of Science with a degree in Computing and Information Sciences.
On the personal side? I enjoy spending time with my wife and two young kids, spending time on the beach, playing video games when time allows and experimenting with new emerging technologies.
My role at Resolver is to set and manage financial strategy and processes, as well as to provide business support.
I am passionate about growth and enablement of customers, products, processes and employees. I’m also passionate about leading teams and developing highly talented and ambitious individuals.
My background: I’ve spent most of my career living and breathing software and technology. I strive for automation, efficiency, and process improvements, which have become the cornerstones of my approach. I hold a Bachelor Degree in Commerce from University of Toronto and I’m a CPA.
What do I love about Resolver: Passionate team, great environment and quick execution.
On the personal side? I’m married with two children. I play and watch soccer whenever I can, and I enjoy spending time outdoors.
My role at Resolver is to understand our customers and what they are looking for in a strategic risk software partner and then be their internal advocate. I am passionate about engaging with customers, providing value to the communities in which Resolver operates, and building marketing teams that build bridges between analytics and creativity.
My background: I've spent my career in marketing, with a strong focus on digital channels, content, and brand building. I love to drive results and grow a business by ensuring marketing is not just messaging and communication (essential) but also delivers on company strategy. I am an advisor with NEXT Canada, a Toronto start-up accelerator, and I hold an MBA from Richard Ivey School of Business and a Bachelor of Business Administration from Wilfrid Laurier University.
What do I love about Resolver: I love the passion at Resolver. We want our technology to enable the people working in the risk and security industries to drive even more business value and get the recognition they deserve; to elevate risk and make it a critical piece of business strategy and growth.
On the personal side? I love reading, especially science fiction-type books, and listening to podcasts on a variety of topics. I like to be active and enjoy the fresh air whenever I can, whether biking, running, or simply enjoying a day in the park.
My role at Resolver is to be the strategic leader for both external and internal (employee) customers. I am focused on building and executing a strong strategic vision coupled with the ability to translate the "Voice of the Customer" into measurable and tangible gains for our customers. My team and I live and breathe our motto, "Be Loved by Customers."
My background: I come to Resolver with 20 years of experience with companies like AppDirect, Rogers Communications, and Bell. I’ve spent my career working with customers, focusing on providing an exceptional customer experience.
What do I love about Resolver: The people, the customers, and the technology — we help companies solve real problems every day.
On the personal side? I live in the Greater Toronto Area and enjoy spending time with my wife and two children.
My role at Resolver as Region Manager is to help ensure that our UK and European customers are successful through the application of Resolver products and services. I am passionate about understanding the problem first, then solving with the best use of technology, without using technology for technology’s sake.
My background: 15 years of software, a generalist, with previous roles in technical writing, software development, application support, solution architecture and service management with a keen focus on risk and incident management, GRC, audit, business continuity, and information security. I studied Product Management at Massey University, New Zealand.
On the personal side? I enjoy time with family, playing guitar, song writing and brewing all-grain craft beer, including growing my own hops.
My Role at Resolver: is to design and implement a customer-centric sales process, that helps the teams we work with identify and solve organizational challenges. We work with the world’s top organizations; it is my job to bring their stories to the market.
My Background: I spent the first part of my career working in finance, leading an institutional trading desk. I made the move over to software and specifically software sales, first with a smaller start-up and eventually as a front-line Inside Sale Representative at Resolver. After holding nearly every role on our sales team, I now lead our sales function.
What do I love about Resolver: First and foremost is the culture of solving problems, whether internally or working closely with our customers. This means I’m surrounded by naturally curious, energetic and smart people who are constantly looking for a new challenge to tackle; top to bottom this is the foundation Resolver was built on.
On the personal side: I can usually be found enjoying a sport of any kind – sometimes watching, sometimes playing and sometimes learning the science behind it. I am often seen wandering my Toronto neighbourhood with my dog Lewis or enjoying the park with my partner and our son.
My Role at Resolver is to lead the design and direction of Resolver’s product suite. We want our customers to love our software, and that only happens when we deliver great solutions to meaningful problems that make real differences in their lives. I am passionate about great experiences. Software needs to be fast and intuitive. Products need to work well together. Learning should be transferable. Information should be easily accessed and should drive insights. A great product experience should deliver all this while enabling the user to effortlessly complete their task.
My background: I’ve been with Resolver since 2006 and have done everything from writing code to training, sales, marketing, and product management. I’ve helped companies run risk assessments, implement risk, audit and compliance programs, and build continuous improvement strategies. I have a degree in Human Computer Interaction from the University of Toronto and try to apply the user centric design in everything I do.
What do I love about Resolver: We help outstanding organizations manage their biggest threats. Hard to find something more important than that.
On the personal side? I’m part nerd, part jock, I like games and love competing. My wife and I live in Toronto, but spend as much time as possible exploring new places.
My role at Resolver is to engage and accelerate Resolverites, current and future, in our amazing culture so we can deliver on our mission. I am passionate about creating conditions for people to maximize their potential, I loved being wowed by talented people.
My background: I’ve spent my career helping solve the ultimate challenge: how do you maximize a company’s most important investment: people? And how do you go from good to great? I’ve implemented diverse talent & leadership programs in six different countries in this quest. I hold an honours degree in Psychology from the University of Guelph and have a Masters Certification in Organizational Development.
What do I love about Resolver: The passionate, smart and ambitious people who I get to work with everyday. I love the transparent and experimental approach. And I sit by the beer fridge.
On the personal side? I love travelling, especially to places where I get to see cool archeology. I play ultimate Frisbee, love hosting parties, and make a mean banana bread.