Social Listening and Online Risk Intelligence

Actionable Intelligence, Powered by AI + Human Expertise

Resolver’s fully managed online risk intelligence service turns digital risk signals into validated alerts and executive-ready insight — empowering leaders to protect brand reputation with absolute confidence.

Fully Managed Intelligence Built for Strategic Partnership

Online risks surface rapidly, often scaling before patterns emerge. As a dedicated partner, Resolver isolates low-signal threats before exposure occurs. This fully managed service replaces the burden of manual monitoring with the clarity required for strategic execution.

“Resolver helps us bridge the gap so we can focus on strategy, not just monitoring.”

Corporate Communications Leader

Major US Bank

Why Global Teams Trust Resolver

Purpose-built for online risk intelligence, designed to elevate social listening into action.

Extensive Risk Intelligence Process

A Continuous Intelligence Cycle

Our five-step approach continuously discovers, analyzes, and refines data to outpace emerging threats. Leveraging the power of AI + HI alongside triple-check verification improves accuracy while eliminating thousands of false positives and reducing operational overhead.

Learn more about our Risk Intelligence Approach

Intended to support our corporate risk approach. A continuous intelligence cycle.
Targeted Sources, Broad Digital Coverage

Precision Coverage at Scale

Bridge the gap between broad digital monitoring and targeted precision. Backed by over two decades of training, Resolver’s proprietary AI sifts through global sources to isolate critical signals while filtering noise — ensuring zero blind spots without the burden of alert fatigue.

Explore our source coverage

Intended to represent our sources and our broad digital monitoring and precision coverage with our proprietary AI.
The AI + HI Advantage

Human-Validated Intelligence

Algorithms find data; experts find meaning. This fusion detects the intent, nuance, and cultural subtleties that AI alone misses. Triple-checked for accuracy, these additional layers of validation ensure high-fidelity intelligence ready for immediate escalation.

Learn more about our Artificial Intelligence (AI) + Human Intelligence (HI)

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Actionable Intelligence

Expert-Led Intelligence Reports

Comprehensive intelligence reports, developed by subject-matter experts in regulated and high-risk domains, provide insights into industry shifts, audience sentiment, and geopolitical trends. This intelligence ensures teams stay proactive, informed, and ready to act confidently as reputational threats evolve.

Explore our Intelligence Reports

Expert-Led Intelligence Reports

Our Online Risk Intelligence Solutions

Social Moderation

Preserve and protect your brand and communities with analyst-led moderation intelligence that identifies harmful content early and supports clear, defensible action across owned channels and paid activity.

Risk Monitoring

Shield your brand reputation through real-time monitoring, analyst-validated risk detection, and prioritized alerts that support proactive crisis management.

Pharma Adverse Event Detection

Empower your marketing teams to connect with customers while Resolver ensures everyday safety is detected, reported, and reconciled, backed by a no-miss guarantee.

Intelligence Reports

Go beyond dashboards with custom reports tailored to your risk profile. Turn data into insight and empower your organization to navigate evolving risks with confidence.

Where online signals become business risks

Coverage Without Compromise

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24/7 Monitoring

Always-on detection across all major platforms ensures no safety event goes unseen.

Multilingual Intelligence

Track and analyze content across diverse languages to meet international standards.

Scalable Managed Service

Grow your campaigns without adding internal workload. Resolver scales with your team.

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Subject Matter Experts

Specialized analysts across finance, media, pharma, tech, and more, applying contextual judgment for accurate risk assessments.

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Timely Alerts

Verified, analyst-reviewed alerts enabling teams to respond quickly before they impact customer trust or brand reputation.

Exec-Ready Reporting

Concise, decision-ready reports equip executive leaders with insights that support confident decisions and stronger customer relationships.

Trusted Partnership

Your named CSM partners as a strategic advisor, aligning intelligence with brand, product, and customer priorities.

24/7 Support Team

Always-available assistance ensures your team has expert guidance whenever risks or complaints emerge.

Whatever your needs, Resolver has a solution.

Integrations
Process Automation
Data Warehousing
Workflow Automation
Analytics
Automated Reporting
Resolver Product Wheel

Speak To An Expert

See how Resolver can tailor an online risk strategy for your specific brand.

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